Wash floor occasionally with a floor cleaning solution
Don’t use abrasive cleaners, solvent-based polishes, or floor strippers.
Use floor protectors under the feet of furniture
Use protective mats in entrance ways to prevent scuffing from outdoor residue and rough shoes
A vacuum with a beater bar may scratch or dent the flooring.
Soap or detergent cleaners are not recommended and may leave a film on the vinyl.
Rubber-backed, latex-backed or coco fiber mats may stain or damage the surface
High heels and long, sharp pet nails may scratch or dent the surface.
LAMINATE
Sweep, use a dust mop, or vacuum with a soft brush attachment.
Do not use excessive water, but a damp cloth or mop can be used
Blot up liquid on the floor as soon as possible. Do not let pools of liquid sit on the surface.
Do not use abrasive cleaners, steel wool, or scouring pads. These can scratch the panels.
Do not wax or polish the floors.
Steam cleaning and chemical cleansers may damage the surface of the laminate
Nail polish remover can be used on stubborn spots or stains (tar, asphalt, paint, oil, nail polish, etc.) Wipe clean with a damp cloth afterwards.
Use protective mats in entrance ways to prevent scuffing from outdoor residue and rough shoes
Use floor protectors under the feet of furniture
High heels and long, sharp pet nails may scratch or dent the surface.
HARDWOOD
Floor mats at entrance ways are very important on hardwood. Dirt, grit and sand scratch and dull the finish.
Pools of liquid can warp a hardwood floor or damage the finish. Wipe up spills as they happen.
Avoid using oil soaps and acidic cleaning supplies. There are neutral cleaners available that are made specifically for wood floors.
Felt floor protectors will prevent damage when arranging furniture, and prevent dents/scratches from everyday use.
Direct sunlight can discolour hardwood. Sheer drapes, curtains and blinds can help preserve the integrity of the wood.
Sweep, use a dust mop, or vacuum with a soft brush attachment.
High heels and unkempt pet nails may scratch or dent the surface.
CERAMIC
Wipe up spills as quickly as possible
Do not use abrasive cleaners, scouring pads or steel wool
Protective mats at entrance ways will prevent dirt, sand and grit from coming in contact with and scratching the tile’s finish
Felt floor protectors will prevent damage when arranging furniture, and prevent dents/scratches from everyday use.
Wash with a mild, diluted solution. Always rinse after.
Sweep, dust mop, or vacuum with a soft brush attachment.
Do not wax or polish the floor surface
Wipe up spills as quickly as possible to prevent grout staining.
Grout should be treated with a silicone sealer to ensure stain protection
STONE
Some types of stone tile are affected by sunlight.
Avoid sand, grit and dirt abrasion by placing protective mats at entrance ways and removing shoes
Sweep, dust mop or vacuum with a soft brush attachment. Do NOT use a vacuum with a beater bar.
Wet mop as needed.
Wipe up spills immediately.
When cleaning, use soap rather than detergent. Rinse well to avoid a film on the surface.
Avoid acidic or abrasive cleaners to preserve the finish of the stone.
Felt floor protectors will prevent damage when arranging furniture, and prevent scratches from everyday use.
Grout should be treated with a silicone sealer to ensure stain protection
Different types of stone have different levels of absorbency. Sealed stone is more resilient to staining and will not absorb contaminants.
CARPET
Each kind of carpet needs a different level of maintenance, but there are some general guidelines that can be observed to keep your carpet as new and beautiful as possible.
Vacuum regularly to remove dirt and grit that may damage the carpet’s fibres
Deal with spills as soon as possible to avoid staining.
As the carpet ages, it may be necessary to use a shampoo or to steam clean it. This can be done personally or with the help of a carpet-cleaning professional.
Never use dishwashing liquid, soap, or generic cleaners. Only use carpet-specific products to avoid colour bleeding or other damage.
Before using any wet cleaning, test the carpet in a private spot to determine colour fastness so there will be no staining or bleeding of the dyes.
If a small tuft appears above the surface of the carpet it is the result of normal wear and tear. Do not pull it out. Cut it level with the surrounding carpet, as if cutting grass.
VINYL & LVP
LAMINATE
HARDWOOD
CERAMIC
STONE
CARPET
VINYL & LVP
Wipe up spills as soon as possible
Wash floor occasionally with a floor cleaning solution
Don’t use abrasive cleaners, solvent-based polishes, or floor strippers.
Use floor protectors under the feet of furniture
Use protective mats in entrance ways to prevent scuffing from outdoor residue and rough shoes
A vacuum with a beater bar may scratch or dent the flooring.
Soap or detergent cleaners are not recommended and may leave a film on the vinyl.
Rubber-backed, latex-backed or coco fiber mats may stain or damage the surface
High heels and long, sharp pet nails may scratch or dent the surface.
LAMINATE
Sweep, use a dust mop, or vacuum with a soft brush attachment.
Do not use excessive water, but a damp cloth or mop can be used
Blot up liquid on the floor as soon as possible. Do not let pools of liquid sit on the surface.
Do not use abrasive cleaners, steel wool, or scouring pads. These can scratch the panels.
Do not wax or polish the floors.
Steam cleaning and chemical cleansers may damage the surface of the laminate
Nail polish remover can be used on stubborn spots or stains (tar, asphalt, paint, oil, nail polish, etc.) Wipe clean with a damp cloth afterwards.
Use protective mats in entrance ways to prevent scuffing from outdoor residue and rough shoes
Use floor protectors under the feet of furniture
High heels and long, sharp pet nails may scratch or dent the surface.
HARDWOOD
Floor mats at entrance ways are very important on hardwood. Dirt, grit and sand scratch and dull the finish.
Pools of liquid can warp a hardwood floor or damage the finish. Wipe up spills as they happen.
Avoid using oil soaps and acidic cleaning supplies. There are neutral cleaners available that are made specifically for wood floors.
Felt floor protectors will prevent damage when arranging furniture, and prevent dents/scratches from everyday use.
Direct sunlight can discolour hardwood. Sheer drapes, curtains and blinds can help preserve the integrity of the wood.
Sweep, use a dust mop, or vacuum with a soft brush attachment.
High heels and unkempt pet nails may scratch or dent the surface.
CERAMIC
Wipe up spills as quickly as possible
Do not use abrasive cleaners, scouring pads or steel wool
Protective mats at entrance ways will prevent dirt, sand and grit from coming in contact with and scratching the tile’s finish
Felt floor protectors will prevent damage when arranging furniture, and prevent dents/scratches from everyday use.
Wash with a mild, diluted solution. Always rinse after.
Sweep, dust mop, or vacuum with a soft brush attachment.
Do not wax or polish the floor surface
Wipe up spills as quickly as possible to prevent grout staining.
Grout should be treated with a silicone sealer to ensure stain protection
STONE
Some types of stone tile are affected by sunlight.
Avoid sand, grit and dirt abrasion by placing protective mats at entrance ways and removing shoes
Sweep, dust mop or vacuum with a soft brush attachment. Do NOT use a vacuum with a beater bar.
Wet mop as needed.
Wipe up spills immediately.
When cleaning, use soap rather than detergent. Rinse well to avoid a film on the surface.
Avoid acidic or abrasive cleaners to preserve the finish of the stone.
Felt floor protectors will prevent damage when arranging furniture, and prevent scratches from everyday use.
Grout should be treated with a silicone sealer to ensure stain protection
Different types of stone have different levels of absorbency. Sealed stone is more resilient to staining and will not absorb contaminants.
CARPET
Each kind of carpet needs a different level of maintenance, but there are some general guidelines that can be observed to keep your carpet as new and beautiful as possible.
Vacuum regularly to remove dirt and grit that may damage the carpet’s fibres
Deal with spills as soon as possible to avoid staining.
As the carpet ages, it may be necessary to use a shampoo or to steam clean it. This can be done personally or with the help of a carpet-cleaning professional.
Never use dishwashing liquid, soap, or generic cleaners. Only use carpet-specific products to avoid colour bleeding or other damage.
Before using any wet cleaning, test the carpet in a private spot to determine colour fastness so there will be no staining or bleeding of the dyes.
If a small tuft appears above the surface of the carpet it is the result of normal wear and tear. Do not pull it out. Cut it level with the surrounding carpet, as if cutting grass.
